Privacy Policy

Effective date: 30/07/2026

Digifloat (OPC) Pvt. Ltd. ("Digifloat", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide when you access or use our website, products, or Services (collectively, the "Site").

This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you use the Site or our Services.

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will become effective upon publication. Your continued use of the Site or Services after any changes are posted constitutes your acceptance of the revised Privacy Policy. If you do not agree with this Privacy Policy, please discontinue your use of the Site and Services.

Capitalized terms not defined in this Privacy Policy have the meanings given to them in our Terms of Service, available at https://digifloat.io/terms-of-service.

Collection of Information

We may collect personal information that you voluntarily provide when you use our Site or Services, including your name, email address, postal address, billing information, payment details, and any other information you choose to provide. We may use this information to contact or identify you and to provide the Services you request.

We also collect certain information automatically when you visit our Site. This may include cookies, server logs, third-party tracking technologies, and Usage Data, such as your IP address, browser type and version, device identifiers, operating system, pages visited, the date and time of your visit, the time spent on our Site, and other diagnostic information.

We collect this information when you visit our Site, create an account, purchase or use our Services, contact us, subscribe to our communications, participate in demonstrations or events, or otherwise interact with us.

Use of Information Collected

We may use the information we collect to:

Deliver your requested Services
Manage and provide customer support
Improve our Services to better enhance user experience
Analyze and monitor the usage of our Services, products, or content
Detect and address technical issues
Carry out obligations arising from any contracts entered into between you and us, including for billing and collection
Communicate with you over email, telephone, postal mail, and other devices about your account and/or subscription, including expiration and renewal notices, email instructions, etc.
Display ads and content tailored to your interests

We may also use your information for any other purpose disclosed to you at the time the information is collected or as otherwise permitted by applicable law.

Retention of Data

We will retain your Personal Data for as long as necessary to fulfill the purposes for which it was collected or as otherwise required or permitted by applicable law.

Usage Data is generally retained for a shorter period for internal analysis purposes. However, we may retain such data for longer where it is necessary to strengthen the security or improve the functionality of our Services, or where we are legally required to do so.

Transfer of Data

Your Personal Data may be transferred and maintained on computers that are located outside of your state, province, country, or other governmental jurisdiction. The data protection laws in these countries may differ from those of your own.

By accessing the Site or using our Services, you consent to the transfer, storage, and processing of your Personal Data in accordance with this Privacy Policy.

Disclosure of Data

We may disclose your Personal Data where required to comply with applicable law, legal process, or valid requests from public authorities. We may also disclose your Personal Data where necessary to protect our rights, enforce our agreements, or comply with legal obligations.

For any other disclosure not described in this Privacy Policy, we will obtain your consent where required by applicable law.

Security of Data

We take all reasonable precautions and have security measures in place to protect against the loss, misuse, and alteration of your Personal Data under our control. To prevent unauthorized access, maintain data accuracy, and ensure the proper use of information, we store your data on our servers, which are not publicly accessible.

However, even after taking reasonable measures to protect the integrity of our network and systems, we cannot guarantee that our security measures will prevent third parties or hackers from illegally obtaining this information. We are not responsible for any security breach or for the actions of any third party that may obtain your Personal Data.

If you believe that your interaction with us is no longer secure or that the security of your account has been compromised, please notify us immediately at support@digifloat.io.

General Data Protection Regulation (GDPR)

Every resident of the European Union (EU) or the European Economic Area (EEA) has certain data protection rights under the General Data Protection Regulation (GDPR).

You can get more details about this here https://eur-lex.europa.eu/eli/reg/2016/679/oj

To comply with the GDPR, we take reasonable steps to allow you to access, correct, amend, delete, or restrict the processing of your Personal Data.

You may contact us at support@digifloat.io to exercise your rights, including to:

Access the Personal Data we hold about you.
Correct or update inaccurate or incomplete Personal Data.
Request the deletion of your Personal Data.
Request that we restrict the processing of your Personal Data.
Object to our processing of your Personal Data.
Request a copy of your Personal Data in a structured, commonly used, and machine-readable format (data portability).
Withdraw your consent at any time where we rely on your consent to process your Personal Data.
Opt out of receiving marketing communications from us.
Request that we stop sharing your Personal Data with our affiliates or unaffiliated third parties for their marketing purposes, where applicable.

We may ask you to verify your identity before responding to any such request. You can contact your local data protection authority in the European Economic Area (EEA) for more information.

Children’s Privacy

Digifloat (OPC) Pvt. Ltd. does not knowingly collect Personal Data from children under the age of thirteen (13) without verifiable parental consent. If we become aware that we have inadvertently collected such information, we will take reasonable steps to promptly delete it from our systems.

Do Not Track Signals

We honor Do Not Track ("DNT") browser signals and do not use cookies or serve personalized advertisements when a Do Not Track browser mechanism is enabled.

Third-Party Service Providers

We may engage third-party service providers, such as Google Analytics, to help us operate our Site and Services, perform services on our behalf, analyze how our Site and Services are used, or provide other business-related functions. These service providers may have access to your Personal Data only to the extent necessary to perform these services on our behalf and are contractually obligated not to disclose or use it for any other purpose.

Behavioral Remarketing

We may use remarketing services to display advertisements on third-party websites and platforms based on your previous visits to our Site. These third-party providers, including but not limited to Google Ads, Facebook, Instagram, and X (formerly Twitter), may use cookies and similar technologies to personalize, optimize, and deliver advertisements based on your interests and interactions with our Site.

Payments

We use third-party payment processors to process payments made through our Site and Services. We do not store or collect your payment card information, as it is transmitted directly to our payment processors.

Our payment processors comply with the Payment Card Industry Data Security Standard (PCI DSS), which is managed by the PCI Security Standards Council and supported by major payment brands, including Visa, Mastercard, American Express, and Discover.

Links

Our Site may contain links to third-party websites, social media platforms, affiliate websites, or third-party collaboration tools. These links are provided for your convenience only. Digifloat does not own, control, or endorse these third-party websites and is not responsible for their content, privacy practices, or security.

If you provide Personal Data through a third-party website or communicate with us using third-party collaboration tools or social media platforms, your information will be collected and processed in accordance with that third party's privacy policy, not this Privacy Policy.

We encourage you to review the privacy policies of any third-party websites or services before providing your Personal Data.