Privacy Policy

Last updated: 18/05/2020

DigiFloat (OPC) Pvt. Ltd. (“us”, “we”, or “our”) is committed to protecting your privacy and personal information that you provide to us when accessing or using our products, Services, or this website (this “Site”).

Our Privacy Policy governs your visit to https://digifloat.io and explains how we collect, safeguard, and disclose information that results from your use of our Service.

These policies might change over time and all the changes will be posted at this URL. make sure you reread our amendments, modifications, or changes from time to time. Continued use of this site following the posting of any change to this Policy shall constitute your acceptance thereof. In case, you do not agree with the terms in this Policy, please do not use this Site.

Any term used in this Policy without definition will be defined in our Terms of Service here: https://digifloat.io/terms-of-services/

Collection of Information

We collect voluntary data, also known as personal data such as name, address, email address, billing, and/or credit card information, etc. While using our Service, we may ask you to provide us with this kind of personally identifiable information that can be used to contact or identify you.

This site also collects data automatically when you visit our website, this may include cookies, third party tracking technologies, and server logs. We may also collect usage data, that is the information that your browser sends whenever you visit our Service or when you access Service by or through a mobile device.

This data may include information like your computer’s IP address, your mobile device unique ID, browser type and version, the pages of our Service that you visit, the time and date of your visit, the time spent on our pages, unique device identifiers, and other diagnostic data.

All of this data is collected when you visit our website, interact with us as a customer or prospective customer, register as an end-user of our services, create an account with us, contact us, or attend our customer conferences or demos.

Use of Information Collected

DigiFloat (OPC) Pvt. Ltd. may use the collected data to:

  1. Deliver your requested services
  2. Manage and provide customer support
  3. Improve our Services to better enhance user-experience
  4. Analyze and monitor the usage of our Service, products, or content
  5. Detect and address technical issues
  6. Carry out obligations arising from any contracts entered into between you and us, including for billing and collection
  7. Communicate with you over email, telephone, postal mail, and other devices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.
  8. Display ads and content tailored to your interests
  9. Use it in a way we may describe when you provide the information

Retention of Data

We will retain your Personal Data for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The Usage Data will, however, be retained for a shorter period for internal analysis purposes. Except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Information collected from you may be transferred and maintained on computers that are located outside of your state, province, country or other governmental jurisdiction. The data protection laws in these countries may differ from those of your own.

By accessing our sites or by using our services, you are consenting to any such transfer of information outside of your country.

Disclosure of Data

We may disclose your personal information if required by law or in response to valid requests by public authorities. For other uses, we will obtain your consent before disclosing your data.

Security of Data

We will take all reasonable precautions and have security measures in place to protect the loss, misuse, and alteration of your Personal Data under our control. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we store your data on our server and is not publicly accessible.

Even after ensuring the integrity of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining this information. We will not be responsible for any security breach or for the actions of any third parties that may obtain any Personal Data.

If in any case, you believe that your interaction with us is no longer secure or the security of any account you might have with us has been compromised, please notify us of the problem at support@digifloat.io 

General Data Protection Regulation (GDPR)

Every resident of the European Union (EU) and European Economic Area (EEA) have certain data protection rights, covered by GDPR.

You can get more details about this here https://eur-lex.europa.eu/eli/reg/2016/679/oj

To comply with GDPR we take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

You can email us at support@digifloat.io if you wish to:

  • Know what Personal Data we hold
  • Remove your data from our systems
  • Stop receiving marketing-related emails from us
  • Stop sharing your Personal Data on a going-forward basis with our affiliates or with unaffiliated third parties for their marketing purposes

Please note that you have the following data protection rights:

  1. The right to access, update, or to delete the information we have on you.
  2. The right of rectification where you can have your inaccurate or incomplete information corrected.
  3. The right to object to our processing of your Personal Data.
  4. The right of restriction to request that we restrict the processing of your personal information
  5. The right to data portability to provide you with a copy of your Personal Data in a structured, machine-readable, and commonly used format.
  6. The right to withdraw consent at any time where we rely on your consent to process your personal information.

We may ask you to verify your identity before responding to any such request. You can contact your local data protection authority in the European Economic Area (EEA) for more information.

Children’s Privacy

DigiFloat (OPC) Pvt. Ltd. does not knowingly collect any personally identifiable information from children who are under the age of thirteen (13) without verifiable parental consent. If and when we discover that any such information has been inadvertently collected, we shall take immediate action to ensure that such information is deleted from our system’s database.

Do Not Track Signals

We respond and honor Do Not Track signals and we do not plant cookies or use advertising when a Do Not Track browser mechanism is in place.

This is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable it by visiting the Preferences or Settings page of your web browser.

Third-Party Service Providers

We may employ third party companies or individuals like Google Analytics to facilitate our Service, provide Service on our behalf, or assist us in analyzing how our Service is used. These third parties will have access to your Personal Data only to perform the tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Behavioral Remarketing

We use remarketing services to advertise on various third party websites. These third-party vendors may use cookies to inform, optimize, and serve ads based on your past visits to our Service.

1. Google Ads (AdWords)

Google Inc. provides Google Ads (AdWords) remarketing service. You can opt-out of Google Analytics for Display Advertising or customize the Google Display Network ads here: http://www.google.com/settings/ads 

2. Twitter

Twitter Inc. provides Twitter remarketing services. You can opt-out from Twitter’s interest-based ads by following these instructions: https://support.twitter.com/articles/20170405 

3. Facebook

Facebook Inc. provides Facebook remarketing services. You can opt-out from Facebook’s interest-based ads by following these instructions: https://www.facebook.com/help/568137493302217 

Payments

We use third-party services for payment processing (e.g. payment processors). We don’t store or collect your payment card details as this information is directly sent to our third-party payment processors.

All these payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, a joint effort of brands like Visa, Mastercard, American Express, and Discover.

Links

This site may have affiliate links to other Internet web sites, including social media sites and third-party hosted collaboration tools. These links are provided only for convenience, and we do not endorse or control these sites. We are not responsible for the privacy practices or the content of these linked sites.

If in case, you provide us with any Personal Data through any third-party website or choose to communicate with us using third-party collaboration tools or other social media platforms, your transaction will occur on that third party’s web site and not on this Site. In this case, your data will be collected and controlled by the privacy policy of that third party.

Make sure you have familiarized yourself with the privacy policies and practices of any such third parties.

How to Contact Us

If you have any questions or concerns regarding our Privacy Policy Agreement, feel free to contact us.

Email: support@digifloat.io 

Website: https://digifloat.io/contact-us/